Modified Support Hours:

We apologize for the inconvenience, but our office will be closing at 12:00 noon PST on Monday, October 7th, 2019. We will resume regular operating hours, 7:00 am to 4:00 pm PST, on Tuesday, October 8th, 2019.

Product Bulletin:

We are aware of lost functionality with the Premis app after updating to iOS 13.

Our team is working to address the issue in iOS 13, please use the Home app to continue to manage your Premis locks.